Any customers with separate shipping and billing addresses are subject to follow up contact. If no contact can be made, your order will be cancelled. Please understand that this policy is to protect our customers from fraud and theft.
Shipping costs are calculated automatically when you checkout. Orders to P.O. Boxes or military addresses require shipping via USPS.
Orders placed by 3:00pm EST will be shipped the same day. All orders shipped USPS (including Express) may take an additional business day to process and ship. We strongly recommend shipping UPS if you need guaranteed delivery by a certain date.
For our international customers, you must call or email after ordering to arrange for duties/customs and declarations before we will ship your order. USPS Express International shipments with declarations greater than $200, incur an additional $15.00 fee for postage/insurance.
By placing an order the buyer represents that he or she is of legal age and that the products ordered will be used in a lawful manner. We assume no responsibility for any harm or injury resulting from the sale, trade, use or handling of any product purchased from us. It is the responsibility of the buyer, not the seller, to ascertain and obey all applicable local, state, federal and international laws in regard to the possession, and or use, of any item purchased. We are unable to provide refunds in the event that the package that you have ordered was seized by customs or other agencies. Consult your local and state laws before ordering if you are in doubt.
The Victorinox International Lifetime Warranty is voided when a Swiss Army knife is modified. Master's Select SAK, LLC. is not affiliated with "Swiss Army" brands or Victorinox International AG. Ibach, Switzerland. Masters Select SAK, LLC is a "Modifier". My workshop is based in Vienna, Virginia and specializes in a limited, unique product: Each knife is one of a kind, artistic, and crafted with passion.
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